In these terms unless the context shall require otherwise

1.2.1          “Company” means the company by whom this form is used and whose name and registered office is detailed overleaf and its successors an assigns:

1.2.2          “Completion” means in the case of a contract for Work, the date of the Company’s notice to the Customer that Work has been completed or, in the case of the Contract for the supply of Goods, the date those Goods are supplied.

1.2.3          “Contract” means the contract between the Company and the Customer for the sale of supply of Work and / or Goods:

1.2.4          Customer means the person, firm or company at whose request the Work is to be performed of Goods supplied:

1.2.5          “Estimate” means estimate in writing given by the Company to the Customer:

1.2.6          “Genuine Parts” means vehicle parts manufactured by or for the Manufacturer:

1.2.7          “Goods” means any goods or replacements therefore to be supplied by the Company under the Contract whether or not supplied in conjunction with Work:

1.2.8          “Manufacturer” means in respect of a Vehicle, the manufacturer of the Vehicle:

1.2.9          “Order” means the instructions written of otherwise received by the Company from the Customer for Work to be done or Goods to be supplied:

1.2.10        “Price” means the price of the Goods and or / or the charge for the Work payable by the Customer to the Company:

1.2.11        “Vehicle” means a vehicle delivered to the Company as bailee upon which the Customer has requested the Company to carry out Work or provide and estimate of Work:

1.2.12        “Work” means any works to be preformed on a Vehicle at the Customers request whether by way of repairs, servicing, fitting, modification or otherwise: and

1.2.13        “Working Days” means all days other than Saturdays, Sundays and public holidays:

1.2                  These terms constitute the only terms of the Contract and no amendment or addition thereto shall be effective unless agreed in writing by an authorised representative of the Company.

1.3                  Headings are for convenience only and shall not affect the construction of these terms: the masculine shall include all genders and the singular shall include the plural: any reference to statutory provisions is a reference to such statutory provisions as amended or re-enacted from time to time.

1.4                 Any typographical, clerical or other error or omission if any Estimate, Order acknowledgement of Order, invoice or order document issued by the Company shall be subject to correction without liability of the Company.

2.1       Prices stated in any Estimate or communicated to the Customer are based on the prices current at the date of the Estimate or communication (as the case may be):

2.2       The Company reserves the right to vary the Price by any attribution to a change of the Customer’s instructions or any variation in cost to the Company of goods, materials and or labour required for the performance of the Contract and taxes or any other costs whatsoever between the date of the Contract and the date of Completion or payment (whichever is later):

2.3       If prior to completion of Work and/or delivery of Goods the Price increases in accordance with Condition 2.2 by more than 5% (or such other figure as specified by the Company) the Company will notify the Customer of the amount of the increase the Company intends to pass on to the Customer and the Customer may by express instruction in writing cancel the Contract and pay to the Company) the price for Works carried out and / or goods delivered in whole or in part up to the time of receipt by the Company of such notice of cancellation.

2.4       The Contract may not be varied without the express consent in writing of am authorised representative of the Company. Any variations so agreed shall not constitute a new contract, but shall be deemed to be an amendment of this Contract.

3.1       Unless otherwise expressly agreed in writing by and authorised representative of the  Company:

3.1.1          Delivery of goods shall be at the Company’s premises stated overleaf:

3.1.2           payment of the Price shall be in cash or by credit card or by phone. All account customer sunless by prior agreement with the Company will pay within 30 days from the date of the invoice.

3.2       Interest will b e charged on all ums due under or by way of damages for breach of the Contract at the rate of 2% per annum above the base rate of the Royal Bank of Scotland plc from time to time in force and shall be calculated and accrue on a day to day basis from the date on which payment fell due until payment whether made before of after judgement has been obtained.

3.3       The Company mat at any time as its absolute appropriate any payment by the Customer to such outstanding debt as the Company thinks fit notwithstanding any purported appropriation to the contrary by the Customer.

3.4       The Company reserves the right at any time to set off any sum payable by the Company under this or any other agreement  between the Company and the Customer  and any sum payable by the Customer to the Company under the Contract.

3.5       The Company reserves the right at any time at its absolute discretion to demand security for payment before continuing performance of an  Order:

3.6       VAT will be charged on the Price at the rate ruling at the time of delivery of the Goods of Completion (if different) the basic tax point ( as defined in regulations governing VAT from time to time in force):

3.7        Without prejudice to the provisions of Condition 3.2 and to the Company’s other rights and remedies for breach of contract or otherwise, the company reserves the right to make a single late-payment charge to cover the Company’s administrative expenses of recovery (up to but not including issue of proceedings). Such charge shall be added to and form part of the Price if the Customer does not make payment in full for the Goods or Work on or before the due date in accordance with this Condition. The amount of such charge shall be calculated at 2.5% of the total invoice Price and shall be shown as a separate item or the invoice to the Customer but payable only in the event o late payment:

3.8       Subject to Condition 6 no Order which has been accepted by the Company may be cancelled by the Customer except with the consent of the Company and on terms that the Customer indemnities the Company in full against all reasonable loss (including without limitation, loss of profits), costs, damages, charges and / or expenses incurred by the Company as a result of cancellation.

4.1       The Company is only responsible for loss or damage to any Vehicle or its accessories or contents caused by negligence of the Company or it employees. Except in respect of death or personal injury, the liability of the Company to the Customer shall be limited to direct loss (excluding direct and indirect loss of profit and/or other kind of economical loss) damage, cost or expense and shall be limited to the Price in respect of any event or series of connected events.

4.2       Notwithstanding Condition 4.1 the Customer is strongly advised before delivering the Vehicle to the Company to remove from the Vehicle any terms of property not related to the Vehicle. The Company shall not be liable for loss or damage to any such item remaining in the Vehicle.

5.1       If the customer is acting as a consumer (meaning not in the course of a business) in a distance contract (as defined by the Consumer Protection (Distance Selling) Regulations 2000) and the Contract:

5.2       In the event the Customer is acting as a consumer in a distance contract as detailed in Condition5.1 concerning the supply of Work and the Company commences such Work within seven (7) Working Days of the date of the Contract will not have the right to cancel.

5.3       In the event the Contract is cancelled in accordance with Condition 5.1 the Customer is under a duty to retain possession of, take good care of and following cancellation in restore the Goods to the Company in a reasonable condition will pay to the Company forthwith upon request:

5.3.1          any reasonable costs incurred by the Company in recovering the goods: and

5.3.2          the difference if any, between the value of the value of the Goods when so returned and the Price

6.1      Subject to condition 5, the Company may (in its absolute discretion agree to rescind the Contract to the extent that it is for the supply of Goods and accept return of Goods upon the following conditions:

6.1.1      Subject to condition 5, the Company may (in its absolute discretion agree to rescind the Contract to the extent that it is for the supply of Goods and accept return of Goods upon the following conditions:

6.1.2          the Customer returns the Goods in good condition within five (5) Working Days after delivery: and

6.1.3          the Customer produces the original invoice for the Goods: and

6.1.4          the Customer pays the Company’s current handling charges for returned Goods:

Terms & Conditions

1.2       These terms and conditions shall apply to any order accepted by LVM Ltd.

1.3       Any order accepted by LVM Ltd  in all cases subject to availability of the good(s)ordered and any agreed dates for the delivery of such good (s) shall be made in good faith but shall not be deemed to be of the essence of the contract.

Any application lists, catalogues or advice provided by LVM Ltd as part of their sales services is a s accurate as possible. In all instances it is the responsibility of the purchaser to assure himself / herself that the parts supplied are suitable and CORRECT for the application involved.

All parts must be checked on delivery in front of the delivery driver, BEFORE they are signed for and the customer must inform LVM Ltd, in writing or by email within 24 hours of the date of delivery of any good (s) or lost in transit or otherwise, no claim for damaged or lost goods can be made by a customer against LVM Ltd if such notification has not been made within the time aforementioned. The customer can not make a claim, under any circumstances, if the goods have been signed for and then found to be damaged. No claim for labour for defective parts. Parts will be replaced free of charge.

LVM Ltd cannot be held responsible for contingencies beyond their control such as strikes, lockouts, shipping delays, fire, war etc. All confirmed orders may be partially or wholly suspended without liability on their part. In such an event the purchaser will have no claim against LVM Ltd for loss of damage either direct or consequential which may result.

5.1       LVM Ltd shall not be obliged to accept the return of any good (s) ordered by a customer

5.2       All orders that have been correctly supplied and returned as incorrectly ordered by the customer or no longer required shall be subject to a 35% minimum handling charge. All electrical items are non-returnable..

5.3       Goods ordered incorrectly by the customer must be returned, carriage paid, with the appropriate paperwork, for inspection by LVM Ltd or the manufacturer. All electrical items can not be returned, as we do not accept returns, on any electrical items, that have been ordered by the customer.

All products are supplied and guaranteed in accordance with the manufacturer specifications. Should it be proved and admitted by the manufacturer to be defective due to MATERIAL or STRUCTURAL defect, the goods will be replaced FREE OF CHARGE or credited in full at our discretion.

By placing an order on the website or over the telephone you agree to be bound by all LVM Ltd terms and conditions